Currently, we don't offer any discounts on our packages.

Our general service area is in NH and MA. Depending on the event size, we will travel beyond the State. Delivery and pickup fees are based on many factors including the quantity of the order. Please contact our expert sales staff for an accurate quote for delivery and pickup services.

All our rental items are available on a first-come, first-serve basis. Some events may book as much as a year in advance. Popular dates may be fully booked months in advance. Contact our sales staff as early as possible to ensure the best availability for your event.

The expert sales staff at General Event Rental can assist you by phone, through our contact form, or in person. We can schedule a meeting at your location. Once we understand your event rental needs, we prepare a formal quote tailored to your specific event. To move forward and reserve rental items we need a signed copy of the quote along with a paid 30% non-refundable reservation deposit.

We try our best to accommodate requests to add items to an order up until the time we load your order for delivery. Additions are based on availability, so please don’t wait if you know you need something added to your order. Cancellation of reserved items may not result in a refund. Please contact us as soon as possible with changes and or cancellations to your order. We will normally be in touch 2-4 weeks prior to your event date to confirm your order, but you can always call or email us sooner

General Event Rental accepts cash, checks, paypal, and credit cards. Final payment is due on or before delivery date.

Our normal delivery is 1 day or same day early in the morning prior to the event and picked up 1 day after or same night after the event. Our sales staff will contact you as your event approaches to confirm your order and schedule for delivery. We will do our best to accommodate specific delivery schedule needs. Please let our sales staff know of any restrictions as soon as possible. Extra fees may apply.

We only deliver items to the event's location.

While in some cases it may not be required for you to be present at time of delivery, we strongly recommend that you or a trusted representative is present to ensure the delivery is made as needed for your event, including placement of items and that the delivery order is correct. Once a delivery is made the client is responsible for all items delivered. Additional fees will apply to multiple trips.

Prior to delivery you should ensure the area is prepared. Also, make sure there are no vehicles or other objects that may block direct access to the site for our delivery crews. All rental items should be prepared and left in the same manner in which they delivered. For example, all linens dry and free from food waste. Our delivery crews will discuss any specific requirements for pickup and can answer any questions you have.

Due to every event being unique, our sales staff will do their best to tailor an order to meet the vision of your event. Please keep in mind that the more details you can give them, the easier it is for them to help bring that in to a reality. If you are unsure about a detail or have any questions, just ask. Some clients have all the details planned, while others are looking for input. We are here to assist you any way we can.

Please contact us with all the details. We currently don't serve Massachussetts on regular basis, but depending on the situation, we could work something out.